Shipping policy
HOW MUCH DOES SHIPPING COST?
United States: FREE standard tracked shipping on all orders of $75 or more. On orders under $75, a flat shipping rate based on the items in your cart is shown at checkout before you pay.
International: We ship to Canada, Australia, the United Kingdom, Europe and most other countries. International shipping rates depend on the items and destination and are calculated at checkout.
PIXIE LEGENDS card games currently ship to U.S. addresses only.
WHAT ABOUT TAXES & CUSTOMS?
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.
It's unusual for orders of 1-2 items to attract customs fees, except in countries where all international packages are charged (e.g. Philippines). If fees are charged by customs, they are payable by the recipient.
CAN I CHANGE OR CANCEL MY ORDER?
Yes. Email us at info@fairiesandbeyond.com within 3 days of placing your order and we'll help you change or cancel it.
PIXIE LEGENDS Card Games
PIXIE LEGENDS orders ship within 5 business days. PIXIE LEGENDS is created, printed and shipped from the U.S.
Fairies Customized Jewelry
WHEN WILL I RECEIVE MY ORDER?
After you place an order with us, we will have to process the order first before shipping the items out to you. Most USA orders arrive within 7-13 business days. Please see the processing time and shipping info below.
Stage 1: Order Processing Time
Each piece is 100% custom hand-made to order in 3-5 business days (not including public holidays and weekends).
Stage 2: Shipping & Delivery
After your order is completed and ready to ship, you will receive a Tracking ID from us via email to follow your order. Once your order is shipped, standard shipping times apply:
- USA: 3-8 business days
- International: 15-30+ business days
WHAT ARE THE SHIPPING OPTIONS?
All jewelry orders are shipped with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.
Home Decor and Fairy Clothing Products
Timing
Almost all orders are shipped within 2-7 business days from the order submission date. That being said, the exact production time can differ from order to order.
Shipping within the US: 2-3 business days.
International shipping: 3-5 business days.
Tracking
All orders are shipped with a tracking number. You will receive it by email 1-2 business days after we ship your order.
Please note: delivery times on some international orders may take longer, sometimes up to 8 weeks depending on the country.